Shipping terms

We deliver Australia wide and offer free shipping for online orders over $250. Tracking details will be emailed to you when we book your delivery. We can not confirm the exact arrival date or time for this free service.

In some cases deliveries can be sent to a local drop-off point, so please mention if you prefer this option. We can instruct drivers to leave prints in a safe place at your home or with a concierge if you live in an apartment. If you have a locked gate please consider a neighbour or relatives house, your work address or a drop-off point.

Once your order has been placed and approved, you can expect to receive your canvas in 5 to 10 business days. As part of our commitment to providing fast turnaround, we offer a flat express courier service of $55 for orders placed via our online ordering system. Our express delivery service is 1 to 6 business days depending on your location. If you have a custom order or urgent request you can also contact us directly to discuss.

We can not guarantee that all our print sizes will be available to locations outside of our national regional network. You will be informed if there is an issue with your location. As per our terms and conditions, occasionally shipping delays occur due to reasons beyond our control. If shipping is delayed we will do everything possible to ensure your delivery arrives quickly, but we will not be liable for late arrivals.

You the customer accept that if you are working to any deadlines, Canvas Print Studio are not liable for any missed deadlines or lost business because of shipping delays. If an order is lost or damaged in transit, we guarantee a replacement. Please note that we will require proof of damage for insurance purposes.

If you have any additional questions about shipping or delivery please contact us and we’ll be happy to answer your queries.